Coffee Isn't Lunch
Welcome to Coffee Isn't Lunch, the weekly podcast for ambitious hair and beauty professionals alike by your hosts Hayley Jepson and Maddi Cook. Hayley, aka The Resilient Hairdresser, is a former hairdresser and psychotherapist and now coach and educator. She is leading the industry out of burnout and into better mental health. And Maddi, aka Boss Your Salon - if you've ever asked anyone online about pricing, her name's probably come up. She's here to pull back the curtain on business strategy and help you get paid. And together, we're obsessed with ridding the industry of old school harmful hustle culture while cutting through the toxic positivity B.S.
Every Monday, we release a brand new episode bringing you industry hot takes actionable tips and plenty of real talk. So whether you're new to the industry or this isn't your first rodeo, we're here to help you build the business you deserve without burning out along the way.
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
Coffee Isn't Lunch
60. Sick Of Your Clients Contacting You Out Of Hours?
Do you ever feel like your phone never stops pinging, even after hours? We totally get it! In this week’s episode, we’re diving into the all-too-relatable struggle of handling client messages outside working hours.
From last-minute appointment requests to holiday-time DMs, we’re sharing our own experiences of feeling always on—and why setting boundaries is so important.
We’ll chat about simple ways to reclaim your personal time, like booking systems, autoresponders, and even a dedicated work phone (absolute game changer!). But here’s the twist—while these messages can feel overwhelming, they’re also a sign that your business is thriving!
Join us for a fun and insightful chat on how to keep your sanity and your success!
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.
CONNECT WITH US:
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
Take a look at Maddi's website https://bit.ly/bossyoursalon
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