Coffee Isn't Lunch
Welcome to Coffee Isn't Lunch, the weekly podcast for ambitious hair and beauty professionals alike by your hosts Hayley Jepson and Maddi Cook. Hayley, aka The Resilient Hairdresser, is a former hairdresser and psychotherapist and now coach and educator. She is leading the industry out of burnout and into better mental health. And Maddi, aka Boss Your Salon - if you've ever asked anyone online about pricing, her name's probably come up. She's here to pull back the curtain on business strategy and help you get paid. And together, we're obsessed with ridding the industry of old school harmful hustle culture while cutting through the toxic positivity B.S.
Every Monday, we release a brand new episode bringing you industry hot takes actionable tips and plenty of real talk. So whether you're new to the industry or this isn't your first rodeo, we're here to help you build the business you deserve without burning out along the way.
Follow Maddi on Instagram @bossyoursalon
Follow Hayley on Instagram @the.resilient.hairdresser
Episodes
63 episodes
62. Final Thoughts For Now...
We’re wrapping things up (for now!) with a special countdown of your top five favourite episodes, which had you nodding, taking notes, and sending us all the love.From navigating tricky clients to exploring the link between mone...
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Episode 62
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29:27
61. Are Your Patterns Playing Out In Your Business
What if your past experiences are secretly influencing your business choices? In today’s episode, we explore the unconscious psychological habits that affect how hairdressers operate. Whether it’s a scarcity mindset or the need for ...
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Episode 61
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54:30
60. Sick Of Your Clients Contacting You Out Of Hours?
Do you ever feel like your phone never stops pinging, even after hours? We totally get it! In this week’s episode, we’re diving into the all-too-relatable struggle of handling client messages outside working hours.From last-minute appoin...
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Episode 60
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46:16
59. Does Work Life Balance Really Exist?
How do you juggle a busy career like hairdressing without burning out? This week, we’re getting real about work-life balance, what it actually means, how it’s changing, and our own (sometimes messy) experiences with it.We’re sharing how ...
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Episode 59
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42:07
58. Where Did All My Profit Go?
Feeling overwhelmed by tax season? You’re not alone! This week, we’re diving into the common struggles that self-employed folks and business owners face during this hectic time. We share our stories—like dealing with messy finances and those dr...
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Episode 58
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37:43
57. What To Do When Your Client Ghosts You?
Why Do Clients DISAPPEAR?! This week, we're chatting about the ghosting epidemic plaguing the beauty world. We're discussing the emotional rollercoaster of having clients vanish into thin air, leaving you high and dry. We'll unpack the awkwardn...
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Episode 57
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32:07
56. 2024: Ditch it? Or Do It Again?
Are you ready to reflect on the past year and start dreaming big for an exciting 2025? This episode is all about celebrating your achievements, setting clear boundaries, and making self-care a true priority. Maddi shares her journey with financ...
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Episode 56
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44:34
55. BTS of Our Group Chat (ft. Emma Fowler and Vivienne Johns)
We've talked a lot about our amazing group chat on the podcast, so we thought it was high time to introduce you to some of the incredible women behind it! In this episode, we sit down with Vivienne and Emma to chat about how we all bring someth...
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Episode 55
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1:14:22
54. Keeping The Christmas Spirit In December
How can you, as a talented hairdresser or beauty professional, enjoy a stress-free holiday season?In this week's episode, we dive into the challenges faced by beauty professionals during the busy Christmas season. From managing overwhelm...
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Episode 54
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42:53
53. The Problem With Perfectionism...
Ever felt like you're your own worst critic? Join us as we dive into the surprising link between perfectionism and procrastination. We explore how the fear of failure and the constant pursuit of flawlessness can actually hinder progress and pro...
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Episode 53
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44:51
52. How Much is Enough?
What does "enough" mean to you in your life and work? In this week's episode, we explore the idea of "enoughness," especially in the context of the hair and beauty industry and online coaching. We share stories from the moments that...
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Episode 52
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36:27
51. Are You Looking For Validation In The Right Places?
Ever wondered how much social media likes, awards, and client compliments can really boost your confidence (and maybe even your career)? We're diving deep into the world of external validation and discussing the pros and cons.We're shari...
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Episode 51
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33:18
50. Happy Clients, Happy Bank Balance
Ready to take your hair and beauty services to the next level? In this episode, we'll dive into practical strategies to enhance the client experience from start to finish.From boosting your online visibility to streamlining bookings and ...
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Episode 50
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50:04
49. Get Your Head Out Of Your Client's Purse
Are you feeling good about how much you're charging for your services? We're talking about pricing in the beauty and service game today. We challenge you to think outside the box when it comes to setting rates, urging us to avoid making assumpt...
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Episode 49
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35:45
48. Lessons I've Learned as a Salon Owner with Sheridan MamaWest
Want to grow your salon without burning out? Join us as we chat with MamaWest, a Melbourne-based salon boss who's been there, done that. She spills the tea on the ups and downs of expanding her business, including the emotional rollercoaster an...
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Episode 48
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38:23
47. Introverts & Extroverts
Are you sick of the stereotype that all hairdressers are extroverted social butterflies? Join us as we bust that myth wide open. In this week's episode, we explore the world of introverted stylists, exploring their unique challenges and strateg...
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Episode 47
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34:13
46. How Many Hats Do You Wear?
How do you handle juggling all the different roles at work and home? Today, we're exploring the idea of "wearing many hats" and focusing on the emotional weight and potential burnout that comes from managing tasks like bookkeeping, customer rel...
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Episode 46
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40:29
45. Talk To Our Agent - with Karrie Fitzmaurice, Founder of KIT Studios
Ever wondered what it's really like to have an agent? Join us as we're joined by our very own agent, Karrie Fitzmaurice, Founder of KIT Studios as she shares all about having an agent in the world of hair. Karrie shares the day-to-d...
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Episode 45
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38:02
44. Are You Allowed To Change Your Mind?
Is it okay to change your mind? We all know that feeling of sticking to a plan, even when it’s not working. In this episode, we’re diving into why people are so scared to change their minds and how it can hold you back.We’re sharing stor...
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Episode 44
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42:19
43. Are You Proud Of Calling Yourself a Hairdresser? Shifting Perceptions in The Industry
Tired of the same old stereotypes about hairdressers? Us too. In this episode, we're spilling the tea on the unfair labels slapped on the hair and beauty industry.From misconceptions about intelligence to the impact of social media, we'...
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Episode 43
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44:39
42. Stop Procrastinating and Listen To This Episode Right Now
Do you ever find yourself scrolling through social media instead of tackling important tasks? Or maybe tidying up the whole house sounds better than organising your overflowing inbox?This episode is all about procrastination - that sneak...
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Episode 42
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57:47
41. When Should You Hire A Coach Or Mentor?
Feeling like you're going it alone in the hair and beauty industry? Have you considered getting some support to help you thrive? This episode is all about the power of coaching and mentorship! We share our experiences, showing how t...
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Episode 41
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49:55
40. How Much Should We Worry About Our 'Competitors'?
Ever get sucked into that rabbit hole of scrolling through competitor salon pages on Instagram? Feeling a little burnt out by the constant comparison game? We hear you! In this episode, we explore how to stay inspired and avoid the comparison t...
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Episode 40
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27:23
39. What To Do If You Fall Out Of Love With Your Business
Have you ever dreamt of throwing in the scissors and walking away from your salon? We've noticed this feeling creeping up on a lot of business owners lately. This episode dives into the challenges faced by salon owners and hairdressers, from th...
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Episode 39
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32:26
38. Are Generational Differences Impacting Your Business?
How do generational differences shape the hairdressing industry? Today, we’re diving into this fascinating topic by looking at baby boomers, Gen Xers, millennials, and Gen Zers.We’ll explore how these generational differences influence e...
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Episode 38
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38:44